FREQUENTLY ASKED QUESTIONS
Q. Do we have to sign a long term home care contract?
A. No. We have a 24 hour cancellation policy.
Q. My parents really need someone around the clock, what is the cost for 24 hour care?
A. Having hourly aides with rotating shifts can be expensive. The affordable option is a live-in caregiver. Rates vary depending on how much care is needed and what specific skills the caregiver must have to care for the client. We can discuss this with you more specifically when we learn more about your specific situation.
Q. I only need someone to come in and help my Mom get ready in the morning, make sure she takes her Rx and is ready for the day. Do you have a minimum number of hours for home care?
A. Our minimum number of home care hours is generally 3, however, it may be possible to do a 2-hour shift depending upon where you are located & the Caregiver's other schedule.
Q. My Dad was in the military. I hear there is a Veterans benefit for home care services. What do you know about that?
A. The VA has a benefit for Veterans called Aide and Attendance, and your Dad didn't have to serve in combat. We have a VA Advocate that can give you all the information and help you Free of charge. That benefit also has a surviving spouse benefit as part of it. It can mean several thousand dollars of home care expenses reimbursed each and every month. Give us a call to find out more.
Q. Are your caregivers W-2 employees of BCSS HOMECARE?
A. Yes. All of our caregivers are our employees and we cover employers share of taxes and provide worker's compensation insurance.
Q. Will you still provide back-up when my caregiver is away or off duty?
A. Yes.. We are available to counsel and support your situation.
Q. What towns in Michigan do you service?
A. Our home care agency services almost all of MI
Q. What types of background checks do you perform on your Michigan caregivers?
A. We do State arrest histories, State Abuse and Neglect registries, State & National Data Bases, US Dept. of Homeland Security to name just a few.
Q. Are you approved by my Long Term Care Insurance companies?
A. We are a credentialed provider for most Long Term Insurance Carriers. We complete and submit forms and billings with no additional fees, that service is free of charge. Please call our office to learn more at 586.344.5861